A text that starts the response
Each escalation contact gets an incident text first. They can acknowledge before the fallback call. Incident links give your team a place to review the details and available footage.
What GuardDog does
Give your camera alerts
a response plan.
Your camera system detects the event. GuardDog handles the text, the call, and the next person in line.
Watch the product walkthroughs
Actual GuardDog application. Sample fleet data.A call when the text goes unanswered
When your rules allow it, an AI phone call explains the incident and asks for acknowledgment. Voicemail and unanswered calls do not count as a human response.
The contact order your team already follows
Give each branch its own contact chain. GuardDog works through those contacts, then corporate. Acknowledgment stops escalation; an exhausted list leaves the incident unresolved.
Rules that fit each branch and unit
Choose which event categories create alerts. Set separate paid-call categories, the text reply window, and a monthly phone-call budget. Override alert categories for branches and units that need different settings.
A record of what happened next
Review incident status, contact attempts, and call history in the application. Filter Events by status, branch, and unit to find the incidents that still need follow-up.
Your existing camera provider
Connect Samsara, Geotab, Rosco, Surfsight, or Motive. GuardDog receives their events. Available footage and live video depend on provider support, device access, and permissions.
Put your response plan to work
Connect your cameras.
Set your response plan.
Connect your cameras. Choose your contacts. Let GuardDog start the follow-up.